Faq's

The two valves on a radiator serve different purposes. The thermostatic radiator valve (TRV) allows you to control the temperature of the radiator by adjusting the flow of hot water into it. The lockshield valve controls the amount of water that leaves the radiator and returns to the boiler, helping to balance the heating system by ensuring all radiators heat up evenly.

It can be more cost-effective to leave underfloor heating on at a lower temperature consistently, especially in well-insulated homes. This is because it takes less energy to maintain a steady temperature than to heat the space from cold. However, the best approach depends on your specific heating system and insulation levels.

Yes, when you bleed a radiator, a small amount of water should eventually come out after the air has been released. This indicates that the radiator is fully bled and that the water is circulating properly within the system.

f you don't have a radiator key, you can use a flat-head screwdriver to bleed a radiator. Simply insert the screwdriver into the bleed valve slot and turn it counterclockwise to release the air. Be sure to have a cloth or container ready to catch any water that might escape.

Yes, you can place an order by phone. Our customer service team is available to assist you with your purchase and answer any questions you may have. Please Contact us from our contact page

Yes, we offer a comprehensive brochure that includes all of our products, services, and helpful information. You can download a digital copy from our website or request a physical copy to be mailed to you by contacting our customer service team.

Flexible heat pump technology refers to advanced heat pump systems that can adapt to varying heating and cooling demands. These systems are highly efficient and can provide consistent comfort by adjusting their output based on the current needs of the home or property.

For large properties, it is often more efficient to zone the heating system, allowing you to heat only the areas that are in use. This can help reduce energy consumption and lower heating costs by avoiding unnecessary heating of unused spaces.

In a small property, it might be more efficient to heat the entire space evenly, as the heat distribution will be more consistent and the overall energy consumption can be lower. Zoning might still be useful if certain areas are rarely used.

Yes, turning down radiators in unused rooms can save you money. By reducing the temperature in these areas, you can lower your overall energy consumption, leading to cost savings on your heating bill.

We are proud to offer special discounts to key workers as a token of our appreciation for their invaluable service. Please contact our customer service team or visit our website to learn more about the available discounts and how to apply them to your purchase.